The BrainCX (BCX) team has over 75 years of extensive expertise in Customer Support, Call Centres, and Business Process Outsourcing (BPO). We've created massive customer support systems for businesses from scratch and turned struggling call centers around. With all these experiences, we've developed our own philosophy on Customer Support and Customer Experience. These philosophies help us to provide exceptional customer support for businesses large and small through outsourcing and impact sourcing.
If you're looking to create or grow your customer support systems, these factors will help you stand out from the competition, wow your customers, and grow your revenue through improved Customer Retention.